Privacy Policy

Last updated: March 2026

Ardent Intention (“we,” “us,” or “our”) values your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

Information We Collect

We collect personal information only when you voluntarily provide it, including:
• Name
• Email address
• Company name
• Payment-related details (processed securely by third-party providers)
• Information submitted through contact forms, scheduling tools, or intake questionnaires

We may also collect limited, non-identifying information automatically, such as:
• Browser type
• Device information
• Pages visited and basic usage data

How We Use Your Information

We use your information to:
• Respond to inquiries and communicate with you
• Schedule and deliver services
• Process payments
• Manage client relationships
• Improve our website, services, and internal operations

We do not sell, rent, or share your personal information for marketing purposes.

Video Conferencing & Session Recordings

Ardent Intention conducts certain client sessions via Microsoft Teams. With client consent, sessions may be recorded for internal purposes including documentation, service improvement, quality assurance, and preparation of post-session materials.

Recordings are stored securely, accessed only by authorized personnel, and are not shared with third parties except as required to deliver services or comply with legal obligations.

Payments

Payments are processed through secure third-party providers such as Stripe. Ardent Intention does not store or have access to your full payment card details. Stripe handles payment data in accordance with its own privacy and security policies.

Scheduling and Client Management

We use third-party tools such as Tidycal for scheduling and Bigin (Zoho) for customer relationship management. Information submitted through these tools is used solely for business operations, communication, and service delivery.

Analytics and Website Tools

We may use basic analytics tools to understand how visitors use our site. These tools collect aggregated, non-personally identifying data to help improve performance and usability.

Cookies

This website may use cookies or similar technologies to support functionality and analytics. You can control or disable cookies through your browser settings.

Data Sharing

We only share information with trusted service providers when necessary to operate our business (such as payment processing, scheduling, analytics, or CRM systems). These providers are permitted to use your information only to perform services on our behalf and are expected to protect it appropriately.

Data Security

We take reasonable administrative and technical measures to protect your information. However, no online transmission or storage method can be guaranteed to be 100% secure.

Your Rights and Choices

You may request to:
• Access the personal information we have about you
• Correct or delete your information
• Opt out of non-essential communications

Requests can be made by contacting us directly.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact: